Operations Support, Calgary and Vancouver

The Role

Andersen LLP is looking for two part-time Operations Support employees (one in Calgary and one in Vancouver) to provide front line administrative support to our Operations and Tax teams within the Firm. Reporting to the Manager, Operations, the successful candidates will work effectively together to be able to ensure on-time completion of a multitude of projects, provide an essential support service to our two main offices.

The role aids with various administrative and client service needs of the Firm, such as creating a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees; managing client queries or issues by passing them on to the appropriate parties; and managing incoming and outgoing mail and couriers.  Working hours are:

• Calgary Role:  8:30 am – 1:00 pm MST 
• Vancouver Role:  12:00 pm – 4:30 pm PST
• Working in the office 5 days per week

Who We Are

Andersen LLP is a member of Andersen Global, specializing in U.S. and Canadian cross-border tax services with head offices in Vancouver, BC, and Calgary, AB.  Best-in-class service, stewardship, independence, seamlessness, and transparency – these are the five core values that guide the talented employees at Andersen LLP. We are committed to hiring highly motivated individuals who desire to enhance their career and make a distinct impact. We aim to be the benchmark for quality in our industry and serve as the standard by which other firms are measured.

Andersen LLP offers a rewarding career path for exceptional individuals and a comprehensive benefit package We foster an environment based on learning and allow our employees to grow through hands-on work experience.  We offer educational career training to enhance our employees’ professional development goals.

Responsibilities:

In addition to the above, the Operations Support role will:

• Assist with all shipping and receiving needs.
• Manage inventory (office, kitchen, and IT supplies).
• Manage and maintain kitchen areas including stocking products, maintaining coffee machines, unloading/running dishwasher, monitoring fridge contents and cleaning it out as necessary, etc.
• Manage and maintain boardrooms to ensure that they are clean, organized and fully operational.
• Serving refreshments to clients when they visit the office.
• Support external contractors to conduct onsite work.
• Assist the Operations department with Building Management for service requirements.
• Assist Information Technology as office liaison to third-party support provider.
• Assist staff with office equipment and procedures, copy machine, scanner, setting up video conferences, etc.

Qualifications:

• High school diploma required.
• At least 3 years of related and progressive experience in administration is required.  (An equivalent combination of education and experience will also be considered.)
• Possesses intermediate to advanced skill levels in Microsoft Outlook, Word, Excel, and PowerPoint.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Demonstrated experience in managing clients and busy professional staff effectively.
• Advanced organizational and time management skills with the proficiency to prioritize tasks effectively.

The successful candidate will be required to be physically present in the office 5 days per week.  

Application Deadline: September 19, 2024

To be considered for this position, please apply with cover letter, including salary expectations and resume to people.west@ca.andersen.com.

Due to the high volume of applicants expected, we are only able to contact those proceeding to the candidate stage. Thank you for your interest in joining our team!